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Industry Associations and Forums
Media Sites
Analyst and Consulting Sites
Trends
Pressure on Profitability
Economic Environment
Exposure to Outside Factors
Intense Competition
Commoditization
Digital Disruption
Artificial Intelligence
Machine Learning
Deep Learning
Generative Artificial Intelligence
Foundation Models
Large Language Models (LLMs)
Natural Language Processing
Chatbots
Virtual Assistants
Computer Vision
Big Data
Robotic Process Automation
Lower Auto Insurance Premiums
Loss Prevention Efforts
New Insurance Products and Services
Robo Advisors
Usage-Based Insurance
On-Demand Insurance
Microinsurance
Peer-to-Peer Insurance
Parametric Insurance
New Competitors and Partners
Mergers, Acquisitions and Divestitures
Covid-19 Pandemic
Regulatory Compliance
Capital and Investment Management
Capital Management
Block of Business
Investment Management Changes
Changes in Risk Management
Emerging Risks
Terrorism Insurance
Pandemic Risk
Climate Change
Enterprise Risk Management
Biometric Risk
Simplifying Risk Management
Reinsurance Challenges
Influx of Alternative Capital
Growth of Passive Underwriting
Increased Competition with Other Companies
Cost Control and Efficiency
Leveraging Economies of Scale
Improving Internal Management
Modernizing Legacy IT Systems
Outsourcing
Implementing Robotic Process Automation
Promoting Operational Excellence
Revenue Growth
Customer Insight and Management
Improving Customer Experience
Customer Retention
Support for Distribution Channels
Product Innovation and Expansion
Meeting the Needs of an Aging Population
Asset Accumulation Products
Telematics
Internet of Things
New Commercial Insurance Coverages
Takaful
Geographic Expansion
Technology
Policy Administration Systems
Core Systems
Rating Engines
Underwriting Systems
Sales and Underwriting Process
Underwriting
Risk Selection
Binding Coverage
Improving Sales and Underwriting
Commercial Insurance Underwriting Processes
Billing Systems
Claims Management Systems
Claims Processing
Improving Claims Processing
Claims Leakage
Reinsurance Systems
Agency Portals
Agency Management Systems
Internet Sites
Leveraging Social Media
Mobile Apps
Contact Centers
Contact Center IT Ecosystem
Interactive Voice Response (IVR) Systems
Automatic Speech Recognition (ASR) Technology
PBX Servers
CTI Server
Contact Center Trends
Executives
Board of Directors
Board Committees
Finance Committee
Investment Committee
Audit Committee
Corporate Governance Committee
Compensation Committee
Chief Executive Officer (CEO)
Chief Operating Officer
President, Life and Annuities
EVP, Individual Products
SVPs, Product Executives (Individual Products)
EVP, Group Products
SVP, Group Product Sales
SVP, Pension Plan Services
SVP, Group Product Operations
EVP, Agency Operations
EVP, Business Development
President, Investment Management
EVP, Individual Asset Management
Portfolio Managers
EVP, Institutional Asset Management
SVP, Research and Analysis
SVP, Banking
President, Personal Lines
EVP, Personal Auto
EVP, Homeowners Insurance
President, Commercial Lines
SVPs, Product Executives (Commercial Lines)
EVP, International
SVP, Reinsurance
Support Functions
Chief Financial Officer
Chief Underwriting Officer
Chief Actuary
Chief Risk Officer
Chief Investment Officer
Investment Policy
Asset/Liability Group
EVP, Operations and Technology
SVP, Claims Operations
SVP, Policyholder Services
SVP, Direct Sales
VP, Field Support
VP, Printing and Mailing
VP, Payment Centers
VP, Document Services
Chief Information Officer
Chief Technology Officer
VP, Infrastructure
VP, Application Services
Chief Security Officer
Chief Data Officer
Chief Marketing Officer
Chief Digital Officer
SVP, Communications
General Counsel
Chief Compliance Officer
SVP, Internal Audit
SVP, Human Resources
Making Money
Revenue
Premium Income
Direct Premiums Written
Gross Premiums Written
Net Premiums Written
Assumed Premiums
Ceded Premiums
Premiums Earned
Unearned Premiums
Net Investment Income
Fee Income
Asset Management Fees
Expenses
Underwriting Losses
Claims Paid
Claims
Subrogation
Salvage Payments
Loss Adjustment Expenses
Loss Reserves
Loss Models
Underwriting Expenses
Policy Acquisition Costs
Sales Commissions
General Expenses
Policyholder Dividends
Interest Expense
Taxes and Insurance Fees
Financial Statements
Income Statement
Net Income
Balance Sheet
Assets
Investment Securities
Assets Held in Separate Accounts
Deferred Policy Acquisition Costs
Fixed Assets
Liabilities
Claims Payable
Policyholder Account Balances
Long-Term Debt
Shareholders Equity
Capital
Policyholder Surplus
Performance Metrics
Financial Metrics
Return on Equity
Underwriting Gains
Combined Ratio
Loss Ratio
Expense Ratio
Benefits Paid to NPW
Commissions and Expenses to NPW
Investment Income Ratio
Operating Ratio
Risk Management Metrics
Solvency Margin
Liquidity Ratio
Capacity Ratio
Operational Metrics
Number of Employees
Contact Center Metrics
Growth Metrics
Policies in Force
Insurance in Force
Assets Under Management
Net Inflows
Number of Accounts
Average Balance per Account
Market Share
Sales and Marketing Metrics
Contact Rate
Close Ratio
Sales per Producer
Response Rate
Investment Performance Metrics
Customer Metrics
Customer Profitability Metrics
Persistency
Lapse Rate
Employee Metrics
Employee Turnover Rate
Average Employee Tenure
Revenue per Employee
Sources of Financial Information
Using Financial Information
Risks
Underwriting Risk
Ratemaking
Individual Life Insurance Ratemaking
Rate of Mortality
Rate of Morbidity
Premium Leakage
Group Insurance Ratemaking
General Insurance Ratemaking
Claims Severity
Claims Frequency
Soft Market
Hard Market
Pricing Risk
Persistency Risk
Concentration Risk
Renewal Underwriting
Catastrophe Risk
Catastrophe Risk Management
Catastrophe Modeling
Insurance Density
Liquidity Risk
Asset-Liability Matching
Fraud Risk
Anti-Selection
Policy Churning
Market Risk
Investment Risk
Asset Allocation
Interest Rate Risk
Issuer Risk
Currency Risk
Operational Risk
Operational Risk Management
Cybersecurity
Information Security
Identity Fraud
Common Types of Cyberattacks
Recent Data Breaches and Cyberattacks
Improving Cybersecurity and Information Security
Dark Web
Legal and Compliance Risk
Reputational Risk
Political Risk
Sovereign Risk
Regulation
Industry Regulators
Domestic and Regional Regulators
European Insurance and Occupational Pensions Authority (EIOPA)
European System of Financial Supervisors
US Regulatory Regime
NAIC
Federal Insurance Office (FIO)
Financial Stability Oversight Council
Consumer Financial Protection Bureau (CFPB)
International Associations
The International Association of Insurance Supervisors (IAIS)
The Financial Stability Board (FSB)
Insurance Industry Regulation
Solvency Requirements
Solvency II
Own Risk and Solvency Assessments (ORSA)
Impact of Solvency II
Solvency II Equivalency
NAIC Risk Management and ORSA Model Act
Principle-Based Reserving
Customer Protection and Market Conduct
Consumer Protection for Annuities
Consumer Data Protection
Credit for Reinsurance Regulations
Insurance Accounting Standards
IFRS 4 and IFRS 17
US Insurance Accounting Practices
Corporate Governance
Anti-Money Laundering
Financial Action Task Force (FATF)
Tax Laws
International Coordination of Insurance Regulation
Insurance Core Principles
Global Systemically Important Insurers (G-SIIs)
ComFrame
Products & Services
Insurance Policies
Pure Risk
Perils
Hazards
Insurance Coverage
Law of Large Numbers
Death Benefits
Viatical Settlements
Living Benefits
Premiums
Policy Conditions
Participating Contracts
Exclusions
Riders
Cash Values
Policy Loans
Life Insurance
Term Life Insurance
Whole Life Insurance
Permanent Life Insurance
Endowment Policies
Universal Life Insurance
Variable Life Insurance
Variable Universal Life
Credit Insurance
Company-Owned Life Insurance
Accident and Health Insurance
Disability Insurance
Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Long-Term Care Insurance
Group Insurance
Annuities
Fixed Annuities
Variable Annuities
Indexed Annuities
Group Annuities
Annuitant
Investment Management
Wealth Management
Financial Planning
Estate Planning
Asset Management
Portfolio Management
Investment Funds
Mutual Funds
Closed-End Funds
Unit Investment Trusts
Exchange-Traded Funds
Real Estate Investment Trusts
Hedge Funds
Private Equity Funds
Managed Accounts
Trusts
Trustee
Private Banking
Family Office Services
Pension Plan Administration
Pension Plans
State Sponsored Pensions
Occupational Pensions
Private Pensions
Plan Sponsors
Plan Participants
General Insurance
Property Insurance
Casualty Insurance
Liability Insurance
Personal Lines
Personal Auto
Homeowners Insurance
Other Personal Insurance
Commercial Lines
Commercial Property Insurance
Fire and Allied Insurance
Business Interruption Coverage
Pecuniary Loss Insurance
Crime Insurance
Ocean Marine Insurance
Inland Marine Insurance
Fidelity Insurance
Commercial Liability Insurance
General Liability Insurance
Commercial Umbrella Insurance
Product Liability Insurance
Cyber Liability Insurance
Contractual Liability Insurance
Workers Compensation
Commercial Auto
Professional Liability Insurance
Directors and Officers Liability Insurance
Errors and Omissions Insurance
Aviation Insurance
Surety Bonds
Marine, Aviation and Transportation Insurance
Other Commercial Insurance
Reinsurance
Reinsurance Terminology
Purpose of Reinsurance
Types of Reinsurance
Treaty Reinsurance
Facultative Reinsurance
Experience-Rated Reinsurance
Retrocession
Assumption Reinsurance
Reinsurance Structures
Proportional Reinsurance
Excess of Loss Reinsurance
Alternative Risk Transfer
Insurance-Linked Securities
Cat Bonds
Sidecars
Contingent Capital
Custom Derivatives
Structured Finance
Channels
Producers
Captive Agents
General Agents
Other Financial Institutions
Bancassurance
Direct Sales Channels
Insurance Aggregators
Worksite Marketing
Affinity Marketing
Overview
Customers
Individual Customers
Insureds
Policyholders
Beneficiaries
Insurable Interest
What Individual Customers Need
What Individual Customers Value
Businesses and Other Organizations
What Businesses and Other Organizations Need
What Businesses and Other Organizations Value
Institutional Investors
Industry Participants
Insurance Companies
Life Insurance Companies
General Insurance Companies
Monolines
Health Insurance Companies
Stock Insurance Companies
Mutual Insurance Companies
Reinsurance Companies
Captive Insurance Companies
Risk Retention Groups
Self-Insurance
Insurance Brokers
Other Industry Participants
Insurance Exchanges
Lloyd’s of London
Residual Markets
Rating Agencies
Information Providers
Fraud Bureaus
Credit Bureaus
Independent Marketing Organizations
Industry Resources
Industry Associations and Forums
Media Sites
Analyst and Consulting Sites
Trends
Pressure on Profitability
Economic Environment
Exposure to Outside Factors
Intense Competition
Commoditization
Digital Disruption
Artificial Intelligence
Machine Learning
Deep Learning
Generative Artificial Intelligence
Foundation Models
Large Language Models (LLMs)
Natural Language Processing
Chatbots
Virtual Assistants
Computer Vision
Big Data
Robotic Process Automation
Lower Auto Insurance Premiums
Loss Prevention Efforts
New Insurance Products and Services
Robo Advisors
Usage-Based Insurance
On-Demand Insurance
Microinsurance
Peer-to-Peer Insurance
Parametric Insurance
New Competitors and Partners
Mergers, Acquisitions and Divestitures
Covid-19 Pandemic
Regulatory Compliance
Capital and Investment Management
Capital Management
Block of Business
Investment Management Changes
Changes in Risk Management
Emerging Risks
Terrorism Insurance
Pandemic Risk
Climate Change
Enterprise Risk Management
Biometric Risk
Simplifying Risk Management
Reinsurance Challenges
Influx of Alternative Capital
Growth of Passive Underwriting
Increased Competition with Other Companies
Cost Control and Efficiency
Leveraging Economies of Scale
Improving Internal Management
Modernizing Legacy IT Systems
Outsourcing
Implementing Robotic Process Automation
Promoting Operational Excellence
Revenue Growth
Customer Insight and Management
Improving Customer Experience
Customer Retention
Support for Distribution Channels
Product Innovation and Expansion
Meeting the Needs of an Aging Population
Asset Accumulation Products
Telematics
Internet of Things
New Commercial Insurance Coverages
Takaful
Geographic Expansion
Technology
Policy Administration Systems
Core Systems
Rating Engines
Underwriting Systems
Sales and Underwriting Process
Underwriting
Risk Selection
Binding Coverage
Improving Sales and Underwriting
Commercial Insurance Underwriting Processes
Billing Systems
Claims Management Systems
Claims Processing
Improving Claims Processing
Claims Leakage
Reinsurance Systems
Agency Portals
Agency Management Systems
Internet Sites
Leveraging Social Media
Mobile Apps
Contact Centers
Contact Center IT Ecosystem
Interactive Voice Response (IVR) Systems
Automatic Speech Recognition (ASR) Technology
PBX Servers
CTI Server
Contact Center Trends
Executives
Board of Directors
Board Committees
Finance Committee
Investment Committee
Audit Committee
Corporate Governance Committee
Compensation Committee
Chief Executive Officer (CEO)
Chief Operating Officer
President, Life and Annuities
EVP, Individual Products
SVPs, Product Executives (Individual Products)
EVP, Group Products
SVP, Group Product Sales
SVP, Pension Plan Services
SVP, Group Product Operations
EVP, Agency Operations
EVP, Business Development
President, Investment Management
EVP, Individual Asset Management
Portfolio Managers
EVP, Institutional Asset Management
SVP, Research and Analysis
SVP, Banking
President, Personal Lines
EVP, Personal Auto
EVP, Homeowners Insurance
President, Commercial Lines
SVPs, Product Executives (Commercial Lines)
EVP, International
SVP, Reinsurance
Support Functions
Chief Financial Officer
Chief Underwriting Officer
Chief Actuary
Chief Risk Officer
Chief Investment Officer
Investment Policy
Asset/Liability Group
EVP, Operations and Technology
SVP, Claims Operations
SVP, Policyholder Services
SVP, Direct Sales
VP, Field Support
VP, Printing and Mailing
VP, Payment Centers
VP, Document Services
Chief Information Officer
Chief Technology Officer
VP, Infrastructure
VP, Application Services
Chief Security Officer
Chief Data Officer
Chief Marketing Officer
Chief Digital Officer
SVP, Communications
General Counsel
Chief Compliance Officer
SVP, Internal Audit
SVP, Human Resources
Making Money
Revenue
Premium Income
Direct Premiums Written
Gross Premiums Written
Net Premiums Written
Assumed Premiums
Ceded Premiums
Premiums Earned
Unearned Premiums
Net Investment Income
Fee Income
Asset Management Fees
Expenses
Underwriting Losses
Claims Paid
Claims
Subrogation
Salvage Payments
Loss Adjustment Expenses
Loss Reserves
Loss Models
Underwriting Expenses
Policy Acquisition Costs
Sales Commissions
General Expenses
Policyholder Dividends
Interest Expense
Taxes and Insurance Fees
Financial Statements
Income Statement
Net Income
Balance Sheet
Assets
Investment Securities
Assets Held in Separate Accounts
Deferred Policy Acquisition Costs
Fixed Assets
Liabilities
Claims Payable
Policyholder Account Balances
Long-Term Debt
Shareholders Equity
Capital
Policyholder Surplus
Performance Metrics
Financial Metrics
Return on Equity
Underwriting Gains
Combined Ratio
Loss Ratio
Expense Ratio
Benefits Paid to NPW
Commissions and Expenses to NPW
Investment Income Ratio
Operating Ratio
Risk Management Metrics
Solvency Margin
Liquidity Ratio
Capacity Ratio
Operational Metrics
Number of Employees
Contact Center Metrics
Growth Metrics
Policies in Force
Insurance in Force
Assets Under Management
Net Inflows
Number of Accounts
Average Balance per Account
Market Share
Sales and Marketing Metrics
Contact Rate
Close Ratio
Sales per Producer
Response Rate
Investment Performance Metrics
Customer Metrics
Customer Profitability Metrics
Persistency
Lapse Rate
Employee Metrics
Employee Turnover Rate
Average Employee Tenure
Revenue per Employee
Sources of Financial Information
Using Financial Information
Risks
Underwriting Risk
Ratemaking
Individual Life Insurance Ratemaking
Rate of Mortality
Rate of Morbidity
Premium Leakage
Group Insurance Ratemaking
General Insurance Ratemaking
Claims Severity
Claims Frequency
Soft Market
Hard Market
Pricing Risk
Persistency Risk
Concentration Risk
Renewal Underwriting
Catastrophe Risk
Catastrophe Risk Management
Catastrophe Modeling
Insurance Density
Liquidity Risk
Asset-Liability Matching
Fraud Risk
Anti-Selection
Policy Churning
Market Risk
Investment Risk
Asset Allocation
Interest Rate Risk
Issuer Risk
Currency Risk
Operational Risk
Operational Risk Management
Cybersecurity
Information Security
Identity Fraud
Common Types of Cyberattacks
Recent Data Breaches and Cyberattacks
Improving Cybersecurity and Information Security
Dark Web
Legal and Compliance Risk
Reputational Risk
Political Risk
Sovereign Risk
Regulation
Industry Regulators
Domestic and Regional Regulators
European Insurance and Occupational Pensions Authority (EIOPA)
European System of Financial Supervisors
US Regulatory Regime
NAIC
Federal Insurance Office (FIO)
Financial Stability Oversight Council
Consumer Financial Protection Bureau (CFPB)
International Associations
The International Association of Insurance Supervisors (IAIS)
The Financial Stability Board (FSB)
Insurance Industry Regulation
Solvency Requirements
Solvency II
Own Risk and Solvency Assessments (ORSA)
Impact of Solvency II
Solvency II Equivalency
NAIC Risk Management and ORSA Model Act
Principle-Based Reserving
Customer Protection and Market Conduct
Consumer Protection for Annuities
Consumer Data Protection
Credit for Reinsurance Regulations
Insurance Accounting Standards
IFRS 4 and IFRS 17
US Insurance Accounting Practices
Corporate Governance
Anti-Money Laundering
Financial Action Task Force (FATF)
Tax Laws
International Coordination of Insurance Regulation
Insurance Core Principles
Global Systemically Important Insurers (G-SIIs)
ComFrame
Products & Services
Insurance Policies
Pure Risk
Perils
Hazards
Insurance Coverage
Law of Large Numbers
Death Benefits
Viatical Settlements
Living Benefits
Premiums
Policy Conditions
Participating Contracts
Exclusions
Riders
Cash Values
Policy Loans
Life Insurance
Term Life Insurance
Whole Life Insurance
Permanent Life Insurance
Endowment Policies
Universal Life Insurance
Variable Life Insurance
Variable Universal Life
Credit Insurance
Company-Owned Life Insurance
Accident and Health Insurance
Disability Insurance
Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Long-Term Care Insurance
Group Insurance
Annuities
Fixed Annuities
Variable Annuities
Indexed Annuities
Group Annuities
Annuitant
Investment Management
Wealth Management
Financial Planning
Estate Planning
Asset Management
Portfolio Management
Investment Funds
Mutual Funds
Closed-End Funds
Unit Investment Trusts
Exchange-Traded Funds
Real Estate Investment Trusts
Hedge Funds
Private Equity Funds
Managed Accounts
Trusts
Trustee
Private Banking
Family Office Services
Pension Plan Administration
Pension Plans
State Sponsored Pensions
Occupational Pensions
Private Pensions
Plan Sponsors
Plan Participants
General Insurance
Property Insurance
Casualty Insurance
Liability Insurance
Personal Lines
Personal Auto
Homeowners Insurance
Other Personal Insurance
Commercial Lines
Commercial Property Insurance
Fire and Allied Insurance
Business Interruption Coverage
Pecuniary Loss Insurance
Crime Insurance
Ocean Marine Insurance
Inland Marine Insurance
Fidelity Insurance
Commercial Liability Insurance
General Liability Insurance
Commercial Umbrella Insurance
Product Liability Insurance
Cyber Liability Insurance
Contractual Liability Insurance
Workers Compensation
Commercial Auto
Professional Liability Insurance
Directors and Officers Liability Insurance
Errors and Omissions Insurance
Aviation Insurance
Surety Bonds
Marine, Aviation and Transportation Insurance
Other Commercial Insurance
Reinsurance
Reinsurance Terminology
Purpose of Reinsurance
Types of Reinsurance
Treaty Reinsurance
Facultative Reinsurance
Experience-Rated Reinsurance
Retrocession
Assumption Reinsurance
Reinsurance Structures
Proportional Reinsurance
Excess of Loss Reinsurance
Alternative Risk Transfer
Insurance-Linked Securities
Cat Bonds
Sidecars
Contingent Capital
Custom Derivatives
Structured Finance
Channels
Producers
Captive Agents
General Agents
Other Financial Institutions
Bancassurance
Direct Sales Channels
Insurance Aggregators
Worksite Marketing
Affinity Marketing
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2019-12-20T17:50:13-05:00
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